We take care of you from start to finish.

Make your claim with ease. Follow the steps and let us handle the rest.

Filing a claim has never been easier.

Simple, human, and efficient support — from the first call to back on the road.

Step 1

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Step 1

Head to a certified repair shop.

Bring your vehicle to an authorized repair shop or find a certified mechanic near you.

Step 2

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Step 2

Get your authorization number.

Before starting repairs, make sure the shop contacts KM+ to obtain an authorization number. This is essential for your claim to be accepted and processed without delay.

Step 3

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Step 3

Understand what is covered.

The repair shop will help you determine if the repair is eligible under your KM+ program. You can also check your contract to see which parts and options are covered.

Step 4

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Step 4

Deductible (if applicable)

According to your contract, you may have a deductible to pay. Some programs do not require one, or the option may have been added.

Step 5

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Step 5

Relax

Your mechanic takes care of the repairs — and once your vehicle is ready, all you have to do is pick it up!

Your vehicle has a breakdown? Don’t worry, we’re here for you.

Call us or fill out the form — we’ll take care of the rest.

1 855-612-9610

Mon – Fri: 7 a.m. to 8 p.m. (EST) | Sat & Sun: 8 a.m. to 5 p.m. (EST)

Claim form

Fill out the information below so our team can process your request quickly and efficiently.

Please fill out this form with the correct information. Don’t worry — our team will handle everything according to the terms of your warranty. We’re here to support you every step of the way!

Frequently Asked Questions – Claims

How long does it take to process a claim?

In general, a claim is reviewed within 24 to 48 business hours once all information has been received.

Do I need to get authorization before making the repairs?

Yes. Authorization must be obtained by the repair shop before starting the repairs, otherwise the claim may be denied.

Do I have to pay anything?

It depends on your contract. If a deductible applies, it must be paid to the repair shop. Some contracts include the “No deductible” option.

Can I choose my own repair shop?

Yes, as long as the shop is licensed and recognized. Make sure it contacts KM+ for the authorization process.

What should I do if my claim is denied?

If your claim is denied, you will receive a detailed explanation. You can always contact us for more information or to request a review if necessary.

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